Today, we have a diverse work culture, where you have a hybrid of remote, in-office, and field employees. This makes employee monitoring for field employees more complex. Especially, during the current emphasis on being employee-centric, data-driven, technology-oriented, and fast-paced in the present work world and atmosphere. However, as we know, we are in a technology-oriented and data-driven work world, we can use modern employee monitoring technology to our advantage. What we are talking about is field employee-tracking software, which simplifies monitoring on-site employees. How? Let’s get right into it.
An Overview of Field Employee Tracking Software
Software for tracking field employees or field employee-tracking software is a tool package with features including call logging to monitor fieldwork effectively.
Of Whom?
- The on-site employees working in your organization.
Why?
- To keep better tabs on the field employees’ work, activities, location, and other aspects.
How?
- We suggest configuring the field employee-tracking software as per your requirements for the best results.
Are there any Benefits?
- We can see improved customer satisfaction as one of the advantages.
Key Features of Field Employee Tracking Software
With the above, we put the overview of software for field employee-tracking under wraps. Plus, we mentioned that they have features. However, what are they? What do they do? How do they work? Let’s get right into it.
Location Tracking
It wouldn’t be called field employee-tracking software if it can’t track the location of your on-site employees. Would it? This feature, which is the game’s name, gives you a bird’s eye view of the whereabouts of your field teams through GPS and geofencing.
Call Logging
Your on-site and field employees make and receive many calls throughout the day. However, how many of them are productive? You can input the productive and non-productive calories in the software’s settings and it will do the rest for you.
App Usage Monitoring
Your employee monitoring app for field teams will also provide you with the brilliant feature of app usage monitoring. Just like call logging, you can also configure the productive and non-productive apps. The field tracker will do the rest.
Time Tracking
Whether through integration with your time-tracking software or built-in, your field employee-tracking software will also provide you with this feature that gives you a clear idea of where your work-time is being utilized the most.
Task Management
Whether through integration with your project management software or built-in, you will get this amazing feature. Not only does it let you create as many tasks, subtasks, and checklists as required but you can also assign tasks and know who is working on what.
Key Benefits of Using Field Employee Tracking Software
So, with the above, we are done putting the key features of field employee-tracking software under wraps. So, what are the benefits of utilizing these tools, features, and functionalities? Let’s get right into it.
More Accountability
Thanks to the task management feature, the result is teams who are more accountable and responsible. Since you know who is working on what, your employees can’t blame each other for any incompetency issues.
Better Efficiency
The time-tracking feature offers various tools for your field employees including automated timesheets, task timers, and reminders. This ensures that they focus more on the work than the clock ticking, which increases their efficiency.
Improved Customer Satisfaction
Thanks to time-tracking, you will know who is absent as their time won’t be tracked. Plus, there is also the feature of attendance monitoring, which lets you schedule on-site employees as per their availability. Overall, when employees are always available to help customers, customer satisfaction rate increases.
Better Resource Management
Thanks to time-tracking and other features, which are in real-time, you will improve resource management by easily redistributing and allocating tasks, resources, and teams on the spot without disrupting the workflow.
More Growth and Success
With all of the above benefits, which are better resource management, improved customer satisfaction, and better employee efficiency and accountability, you will get more productivity, work performance, growth, and success.
Conclusion
With that, we put our post for today’s topic, Top 5 Benefits of Implementing Field Employee Tracking Software under wraps. To summarize, tracking field or on-site employees is as necessary as monitoring your in-office and remote teams. For that purpose, we have field employee-tracking software solutions. These are feature-rich with location-tracking, call-logging, app usage monitoring, time-tracking, and task management to provide you with benefits including more accountability, efficiency, improved customer satisfaction, and more growth and success. Looking for the best employee monitoring software with automated timesheets? We recommend DeskTrack.